Information checkedInformation unaudited Information geprüft Information ungeprüft Half-time for ACT-26

In October 2021, the course was set for the new ACT-26 strategy during the presentation at the Group Forum. What does the strategy encompass, and what milestones have we already reached?

By Cornelia Zeh

Various initiatives and projects are guiding us on the journey to a faster, more modern LLB. In the core element of growth, our initiatives in Switzerland, Germany, and the acquisition of ZKB Österreich have been successfully launched. With regard to efficiency, the LLB.ONE programme is playing a significant role in creating a more digital, agile, and client-friendly bank. Halfway through the programme, we have already launched several sub-projects.

Our ACT-26 strategy is a consistent further development of the LLB Group, comprising three core elements:

Growth: Both organic and through acquisitions

The LLB Group aims to achieve a significant further increase in business volume, driven by accelerated organic growth and targeted acquisitions. This strategy is underpinned by the security and stability of the LLB Group, along with our exceptional investment expertise and performance for both private and institutional clients. Also in our private and corporate client business, we seek to strengthen our position in Liechtenstein and our very strong standing in Switzerland.

Efficiency: CHF 100 million for digital transformation

LLB places significant emphasis on personal client support within a hybrid advisory model supported by technology. The priority is to deliver tangible added value to clients and ensure a positive client experience across all channels – both in person and digitally. The LLB Group is committed to an agile approach, consistently aligning itself with the ever-evolving needs of clients. At the same time, we will simplify, standardise, and automate our core processes to facilitate more cost-efficient future growth. To achieve this, we are investing CHF 100 million in digital transformation.

Sustainability: On the path to complete climate neutrality

Sustainability has always enjoyed a high priority at LLB. We want to play a leading role in this area and have therefore set ourselves ambitious goals. For example, we want to become completely climate-neutral by 2040 – ten years earlier than most of our competitors. On the way to achieving this goal, we will significantly reduce the carbon emissions of our banking operations and those of our client portfolios. In addition, we will continue with the process of making our products sustainable and add more innovative products to our range. We have already made great progress in realising these objectives.