Information checkedInformation unaudited Information geprüft Information ungeprüft Young talents impress with strong results
Our Young Talents tackled hands-on challenges and developed creative solutions during the Young Talents Weeks – and beyond. Two teams presented their outcomes at a final event – delivering impressive results. But what has happened in the meantime with the Recommendations for Action and Login / Logout projects? Two interviews offer insight.
Project 1: Investment Advisory Recommendations for Action
Goal
Stefan Engetschwiler says: "We wanted to analyse the entire process of the Recommendations for Action – from the initial idea to implementation and monitoring – and identify potential for optimisation."
Results and progress
The Young Talents approached their task with great commitment and openness. Their findings confirmed existing assessments while also providing fresh impulses. The first optimisations were implemented immediately after the project was completed:
- Filter adjustments were scheduled for the Avaloq maintenance window in November.
- Further internal analyses revealed additional potential for improving the hit rate.
- First new recommendations for action are about to be released.
- A supporting workbook for client advisors in Avaloq is currently under review.
Particular source of pride
The team is delighted with how quickly its suggestions haven been taken on board – from quick wins like filter optimisation to strategic ideas such as integration of the Salesforce Marketing Cloud. The project team reports: "We're particularly proud of how we brought together the diverse perspectives within our group into a coherent, actionable overall concept."
)
)
Back row from left to the right: Marco Karnekar, Ladina Banzer, Sina Hasenfratz, Alessio Obrecht, Jonas Miehe. Front row from left to right: Kevin Bollmann, Christina Blumenthal, Tane Frei
)
Project 2: Login/Logout
Goal
The Young Talents have reimagined the Login and Logout process in e-banking – with the aim of enhancing user-friendliness and efficiency in line with CRO, and improving the overall customer experience.
Results and progress
Lisa Würstle reports: Since the project was completed, the team has laid the key foundations for further developing the login and logout process in e-banking. This includes a coordinated project roadmap, requested resources, and a new design concept with technical enhancements. The ongoing development is supported by regular coordination with the stakeholders of the LLB Banking app.
The following steps are planned for the coming weeks:
- Reconciliation with the willbe app
- Revision of the quick link structure on the web
- Creation of a rough specification for the app
- Obtaining a cost estimate for further planning
Particular source of pride
The team highlights the motivated collaboration, the close alignment with user needs, and the opportunity to create real added value through targeted optimisations. The project team explains: "We're particularly proud that we initiated concrete improvements for our users – in an environment defined by openness, team spirit, and genuine client focus."