Information checkedInformation unaudited Information geprüft Information ungeprüft One for all, all for one – the Swiss Branches team
Sometimes a bat flutters through the client area, sometimes a dog spontaneously becomes the bank mascot, and sometimes you simply have a really great conversation with a client. In the Swiss Branches team, no two days are the same – and that's exactly what makes day-to-day work so special.
Whether in Uznach, Rapperswil, Lachen, Sargans, or – since autumn 2024 – in Winterthur, the employees of the Swiss branches are wherever their clients need them. Not tucked away in a back office, but right in the heart of everyday life. They offer advice on everything that matters: from opening a first account to renting a 24-hour safe deposit box, to providing guidance on investment funds.
A diverse mix – and perfectly in sync
17 people, aged between 18 and 62, with different backgrounds, cultures, and working models. Some work part-time, others are on site nearly every day. This diversity isn't a challenge – it's their strength. It brings fresh perspectives, engaging conversations, and a team spirit that extends across all locations. In this team, every voice counts.[JH1]
When no two days are the same
Whether it's a bat rescue mission, spontaneous dog-sitting, or tidying up the 24-hour zone after an uninvited overnight guest – this team takes it all in stride, with a good sense of humour. Because it's exactly this mix of professionalism and improvisation that makes their daily work so dynamic.
Planning is half the battle
The fact that everything runs smoothly across all five branches is no coincidence. Behind it lies a well-oiled operations plan and a great deal of dedication. Also key are the "golden jumpers" – flexible employees who are willing to switch locations early in the morning when needed to step in during emergencies.
By regularly rotating between locations, team members get to know each other better and grow closer. This creates dynamism and fresh momentum. Some thrive on stability and routine, others love variety – and it's precisely this mix that makes the team so special. It's exciting to work with new colleagues time and again, and to discover new perspectives together.
Exchange that connects
The team meets weekly for a digital briefing. Whether live or via recording later – everyone stays informed. Alongside updates on current information and processes, everyday stories, questions, and tips are shared. This ensures that clients receive the same expert advice at every location. All, of course, in the spirit of CRO.
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A team that also sticks together outside the bank
What's immediately noticeable is that the team spirit doesn't end when the workday does. At team events, people eat, laugh, and chat together – no counter hours required. Anyone new to the team quickly realises: This is a warm, welcoming environment. Built on mutual respect. And filled with genuine joy in working together.
What sets this team apart
They are flexible, keep a cool head even under pressure, and are ready to take on new challenges every day. They are helpful, because they support one another and always have a listening ear for their clients. They are patient, skilfully navigating even challenging situations with empathy – and taking exactly the time that good advice sometimes requires.
Eight locations, five branches – how does that add up?
LLB Schweiz operates at various locations across several regions – including the Linth region, Lake Zurich, Sarganserland, Ausserschwyz, Winterthur, and Thurgau, as well as Zurich and St. Gallen.
The five official branches:
- Winterthur
- Rapperswil
- Uznach
- Lachen
- Sargans
Here, we also provide advice to clients without appointments during opening hours – and offer additional services such as gold sales or personalised cash orders.
And what about Zurich, St. Gallen, and Frauenfeld?
These locations are dedicated advisory centres. There's no counter service and no traditional opening hours – instead, consultations are available by appointment.