Information checkedInformation unaudited Information geprüft Information ungeprüft Interview with Michael Hartmann

Michael Hartmann took up his role as Head of the Private and Corporate Clients Division on 1 June. We spoke to him about his experiences in the financial sector and what inspires him in his personal life.

By Cornelia Zeh

Welcome to LLB, Michael. Letʼs get straight to the first question: why did you choose LLB?

At 55, with a total of 27 yearsʼ experience at the same bank, I knew I wanted to continue developing. It was important for me to find an environment that suited me not just professionally, but also culturally – a place where I could actively contribute. During the application process, I came to know LLB as a bank that is deeply rooted, yet forward-looking. I was impressed by the professionalism and expertise with which the bank operates, and by the substance that has been built over generations. I was also drawn to the role itself, which combines private banking and corporate banking. The strategic direction and entrepreneurial spirit further convinced me. In summary: a great match, and Iʼm truly pleased to now be part of LLB.

Speaking of Liechtenstein: How are you enjoying the country so far, and what are your first impressions?

What has particularly stood out to me is the friendliness and strong sense of community – the culture of being on a first-name basis with everyone is noticeable not just in language, but also in how people interact: directly, openly, and respectfully. Iʼve already had several encounters like this, not just within the bank. For example, while looking for a flat or shopping in Vaduz. It feels grounded, similar to the canton of Schwyz, where Iʼm from. This kind of closeness fosters trust and quickly gives you a sense of belonging. And of course, I really like the landscape – Iʼm an avid hiker.

Were there any stages in your career that had a particular impact on you?

Several – both professionally and personally. Professionally, there were certainly formative events such as the real estate crisis in the 1990s, the financial crisis, and the introduction of rating systems in lending. These stages sharpened my risk awareness and strategic thinking.

My venture into entrepreneurship was also especially formative. As part of the founding team of MoneyPark – a highly data-driven fintech start-up – I had the opportunity to help build a company from the ground up. Running a business without a customer base or a brand was challenging, broadened my perspective, and ultimately proved successful. The sale to Helvetia was a satisfying conclusion.

And of course, there were people who had a major influence on me – superiors and colleagues who inspired, challenged, and supported me. Iʼd especially like to mention my last manager, who led with courage and dynamism. That left a strong impression on me. Encounters like that stay with you and reaffirm my belief that leadership comes from the heart.

What still fascinates you about the financial sector after all these years?

Because it is constantly evolving – and we are right in the middle of it. In corporate banking, we used to tell the industry it needed to become more efficient. Today, we realise that we havenʼt quite finished our own homework either. I see great opportunities in digitalisation – especially through AI. If we use it wisely, it will help us reach our clients at the right time with the right topics, and strengthen loyalty. And since I believe that AI can also generate an empathetic impact, we in banking must pay very close attention. One thing is certain: technology will give us back something that is often lost in banking – time for what really matters. Time for people.

How would your friends describe you in three words?

Creative, full of ideas, and a jack of all trades.

Why a jack of all trades?

Because Iʼm passionate about many things. For example, I enjoy reading – at the moment, Iʼm into Tim Marshallʼs series of books like The Power of Geography and The Future of Geography, which explore topics such as astropolitics. I also love travelling, preferably off the beaten path – off-road adventures in places like Namibia, Morocco, or most recently, Costa Rica. And I enjoy trying new things. Last year, I restored a Land Rover Defender – admittedly with professional help, otherwise it still wouldnʼt be finished. And this year, I learned to surf with my daughter.

Do you have a motto or a philosophy of life?

A phrase that often accompanies me and always gives me cause for reflection is: “Think ahead, donʼt just reflect.” We could easily spend pages philosophising about that, because it sounds provocative – almost self-contradictory. After all, reflecting on something can be a good thing. But thatʼs exactly what makes this so compelling: to me, it means not only analysing the past, but also taking the initiative. Itʼs an invitation to foresight, courage, and responsibility. But it also means listening, observing, assessing – and then deciding.

How do you spend your time outside the office?

Good company is important to me, and I enjoy spending time with my loved ones. I have a small but important circle of friends, which I maintain and combine with another hobby of mine: cooking. Many of these friendships have grown out of professional connections or military service. Sport is also part of my free time. As a former middle-distance runner, I still enjoy pushing my limits – though not quite as intensively as I once did.

And how do you fill up on energy?

Fortunately, Iʼm good at switching off, I sleep well, and I maintain a healthy lifestyle. That gives me the energy I need to handle stress effectively. Itʼs also important to me to have a healthy work environment and to enjoy the work I do.

What are you especially looking forward to in your new job?

The people! For me, itʼs fundamental that I enjoy coming into the office in the morning and that I look forward to meeting like-minded people who are passionate about banking and about LLB. Making a difference together and going the extra mile is what fulfils me.

Have you prepared for your first day at work, and what does your induction plan look like?

Yes – I had the privilege of taking a short break between the two roles. It helped me to clear my mind and make space for something new. Over the past few days, Iʼve used the time to familiarise myself with the topics. I also attended the Finance Forum Liechtenstein to expand my personal network. June already brings key events such as the Board of Directorsʼ retreat and client events. Iʼm looking forward to meeting many colleagues in person – as well as our clients. Personal interaction is especially important to me.

Whatʼs your style as a manager?

I trust my inner compass, which balances performance, development, and appreciation. Iʼm convinced that leadership is most effective when it is rooted in purpose, connection, and clarity – and when it shows a genuine interest in peopleʼs strengths. I also address issues that may be uncomfortable, but always with the aim of improving the organisation and enabling it to grow. Clear goals are important to me as reference points – I expect commitment to them, and I take responsibility for their implementation. I also reflect on my own role accordingly. Thatʼs why feedback is always welcome – and so is a sense of humour.

Is there an instruction manual for Michael?

A few M&Mʼs or crisps at the right moment can work wonders. But seriously: I believe in genuine, honest encounters between equals. I appreciate it when people get involved, think critically, challenge opinions, and arenʼt afraid to disagree. The world has become more complex – and Iʼm convinced that we can only find solutions together when openness, courage, and a healthy dose of pragmatism come together.

About Michael Hartmann

Michael Hartmann has been Head of Private and Corporate Clients and a member of the LLB Group Executive Board since 1 June 2025. He brings many years of experience in the financial sector. After completing his commercial apprenticeship in notarial services, he joined Zürcher Kantonalbank in 1989, where he quickly assumed responsibility in various areas, including corporate banking. A brief stint took him to Citigroup in London before he co-founded MoneyPark in 2012, where he played a key role in building the companyʼs nationwide sales network. In 2020, he returned to ZKB, where he led the private banking market area for the Zurich West region.

He completed continuing training to become a Swiss-certified banker, and he graduated from the Executive Program at the Swiss Finance Institute in Zurich. He also earned the NDS Executive Master of Finance from the University of Applied Sciences in Zurich.