Information checkedInformation unaudited Information geprüft Information ungeprüft The new way to open an account
With our digital onboarding, new clients can open their accounts in just a few steps – quickly, efficiently, and entirely online. Itʼs a benefit not only for our clients but also for LLB.
Imagine opening your account entirely online from home, with no paperwork or bank visits. With our digital onboarding, we offer clients exactly that: quick and secure online identification and digital contract signing. Weʼve developed three different options to meet our clientsʼ diverse needs.
- Self-onboarding for LLB Daily clients: Clients start the account opening process on our website, where they complete digital identification and sign contracts digitally. We leverage individual features of wiLLBe, such as identification and signing. Additionally, we can also facilitate digital onboarding for clients with higher due diligence requirements.
- Self-onboarding for LLB Daily clients: Clients start the account opening process on our website, where they complete digital identification and sign contracts digitally. We leverage individual features of wiLLBe, such as identification and signing. Additionally, we can also facilitate digital onboarding for clients with higher due diligence requirements.
- Digital onboarding for EAM clients: This option works similarly to hybrid onboarding, but the clientʼs identification and contract signing are completed digitally. The client receives Online Banking access for this purpose.
From fully digital self-onboarding for private clients to a flexible hybrid model for institutional partners: our goal is to make the account opening process as efficient and seamless as possible.
A strategic building block
Digital onboarding is a key component of our EAM Powerhouse. We anticipate continued growth in this area, as the simplicity of onboarding is expected to attract new clients. A guided process that is automatically processed in Avaloq significantly also enhances our efficiency. And by enabling quicker client onboarding, we boost client satisfaction.
Self-onboarding for private individuals and the associated products provides the foundation for efficient growth and opens an additional channel for becoming an LLB client.
Initial successes
Our institutional clients are enthusiastic about the new EAM client onboarding. In the German-Austria-Switzerland-Liechtenstein region, they regularly give us best-in-class ratings. We are delighted with this positive feedback, and it motivates us to keep improving.
We have only just begun our self-onboarding. We are eager to hear the feedback from our clients.
What are the next steps?
In 2025, we will focus on private banking. With the support of our digitally enhanced advisory application, our client advisors will be able to work with clients to not only open accounts but also digitally conclude product agreements and access other services.